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Wifi not working?

Having trouble connecting to Wifi? 

Read below for some helpful tips and information on how to solve this issue! 

  • If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.
  • If your Wi-Fi is off, make sure the Wi-Fi setting is turned on before connecting to a Wi-Fi network. You can also turn on the Auto Join setting to ensure your iOS device connects to trusted networks automatically.
  • While uncommon, some large iPhone or iPad cases can block or weaken a Wi-Fi network signal. If you’re having trouble connecting to Wi-Fi, try removing your case.
  • Sometimes, your iOS device won’t connect to Wi-Fi because there’s something wrong with the router. Check your connection on other devices to rule out hardware component issues.